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Medicare regulations require use of the latest version of the ABN. Come and get it!
MLN Article: All things ABN
ABN Tutorial for staff and patient education
ABN Form and Instructions (English, Spanish, Large Print)
Cigna’s delayed Mod 25 policy would have been an administrative burden AND we have an obligation to properly code. Use these links to up your Modifier 25 game!
AMA: guidance for properly using Modifier 25
Cigna: reimbursement policy for Modifier 25
The two schools of thought on how to post Care Credit payments and which one I recommend.
The three pillars to retain front desk staff: communication, process improvement, and most importantly, training.
How to become an authority on patient billing using excellent customer service.
All about Cigna’s Modifier 25 reimbursement policy, examples of how it works, and how to submit the proper documentation to avoid a denial.
Call to action: write a letter to Cigna telling them about the administrative burden to be in compliance with this policy.